Awesome place and awesome people. Bought our first travel trailer from them and went back yesterday and traded our old trailer in on a new one. They will treat you right.
Great service dept, just make sure you go over line item by line item to make sure your unit is equipped as stated on sheet. Our unit was to have a tv outside with DVD. Got home and if is a standard tv. Returned and talked to sales and was told if a disclaimer that stated items may not be on all units even though our description sheet had in ALL CAPS this unit comes with ALL options listed. Was never told or shown a disclaimer statement stating units may not be as described. There were a few items not on unit we can live without but we wanted the outdoor entertainment unit as described. Basically all they said was Sorry.
My husband and I purchased a Motorhome in April 2015 from Mid State. Since that time we have returned it many times for repairs. The front AC has been replaced twice. Asked them to check it and they sent us home saying all was well. We went to Florida the next week and guess what. No air. Had to go right back the day after we got home. The frig door and bathroom sinks are rusted. We were told to buy a cleaner and clean it ourself. We had to pay $150.00 to repair a shower leak because we were in Texas at the time of the problem. (Occurred on Sunday evening) The lights under the awning did not work and we were told whoever put them on did it incorrectly. Guess who put them on. Yep-mid state. These are a few of the problems and it is a 2 1/2 hour drive from our home. We will find another dealer next time we look. I have to say the motorhome we bought was brand new and is designed poorly. Coachman. Not a great brand. That was our mistake.
Wanted to thank Mid-State RV for the recent warranty service performed on our 2016 Coachmen Pursuit. I especially want to thank Christy Bishop who ensured everything was done properly as requested. She was very pleasant and professional. She also made sure the work was done in a very timely manner. I hope all my future experiences with them are as good as this one was.
Did a great job on my class C motor home. Had to have the ECO coating reinstalled after 2 years. Has a 5 years warranty. They took care of it without a big to do. Wish I hadn't needed to though. The stuff worked great for almost two years. The people here are great.
Mid State Rv is a US Car Dealer based in Byron, Georgia. Mid State Rv is located at 131 Peachtree Pkwy, Byron, GA 31008, USA.
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